How to use Edmund
Edmund answers maintenance and troubleshooting questions from your own machine knowledge — manuals, schematics, PLC programs, maintenance history and live data — and cites where each answer came from. This guide shows you how, whether you work on the floor, keep the knowledge current, or run the setup.
The one idea to start with
Everything in Edmund hangs off a simple structure. Learn it once and the rest of the app makes sense.
Your organization holds projects. A project is one machine or one production line. Into each project you add knowledge — documents, PLC programs, a live data source, and a maintenance journal. Then you chat with Edmund inside that project, and it answers from that project's knowledge only. Every project also has its own QR code, so anyone on the floor can scan it and land straight in the right machine. Read the full concepts page →
The fastest way to understand Edmund is to use it. If you have a machine with a code on it, start with your first answer — scan, ask, read a cited reply.
Pick your path
Jump to what you need. Everything else is in the sidebar.
Your first answer
Scan a machine, ask a question, read a cited answer. About two minutes, on your phone.
Add documents
Upload manuals and schematics, check they indexed, and fix the ones that didn't.
Connect live data
Give Edmund read-only access to a database — and the one safety step that matters.
Set up your plant
From an empty organization to a technician's first useful answer.
Core concepts
How projects, knowledge, chat and citations fit together — and what Edmund can and can't do yet.
Roles & permissions
What an administrator, expert user and user can each do.
Browse by area
The guide is organized into a few areas. Use the sidebar to move around, or the filter at its top to jump to a page.
- Access & accounts — invites, sign-in, scanning a QR code, recovery, and your preferences.
- Use Edmund — asking good questions, attachments and voice, reading cited answers, suggestions, and chat history.
- Curate knowledge — documents, data sources, the maintenance journal, and PLC programs.
- Run the plant — admin setup, projects and QR codes, users and teams, feature flags, dashboards, and security.
- Reference & limits — concepts, roles, limits and formats, troubleshooting, known limits, and a glossary.
This guide is written in English. Use the language switcher in the top navigation to read the site in Čeština, Deutsch or Polski. Translated documentation pages are rolling out alongside the English ones.
