Attachments & voice

The chat input has two extra ways to ask, next to where you type. Use the paperclip to attach a file with your question, and the microphone to speak the question instead of typing it. Both work on the same line as your message.

Attach a photo or file

Tap the paperclip in the chat input to attach a file to your question. This is useful when a picture says more than words, for example a photo of the fault, the damaged part, or what the HMI panel is showing.

The attachment goes to Edmund together with the message you send, so describe what you want to know in the same question. An attachment counts only for that one question. It is not saved into the project and other people won’t see it later.

Ask by voice

Tap the microphone in the chat input and speak your question instead of typing it. This helps when your hands are busy at the machine or it’s quicker to say the fault than to type it. Your words turn into text in the input, so you can read it back and fix anything before you send.

Attachment vs uploaded document

An attachment in chat and a Document uploaded to the project are two different things. An attachment is context for one question. A Document becomes indexed, reusable knowledge that everyone on the project can draw on in later answers. If a manual, drawing, or report should help future questions, it belongs in the project as a Document, not as a one-off attachment.

	Chat attachment	Uploaded document
Scope	One question	The whole project
Who can use it	Just this chat	Everyone on the project
Indexed for later answers	—	Yes
Best for	A photo of the fault right now	Manuals, drawings, reports to reuse

For how Documents are uploaded, indexed, and shown in answers, see Documents. For the basics of asking and reading a reply, see Your first answer.