Reading answers & citations
Every answer is built from the project's own knowledge and shows where each part came from, so you can check it against the source.
EveryoneAn Edmund answer is meant to be checked, not just trusted. It is built from the knowledge loaded for that machine, and it points back to the documents it drew from. For how a project’s knowledge is organised, see Core concepts.
How an answer is built
Edmund answers from the knowledge attached to the project you’re in — its manuals, drawings, journal entries and other sources. The reply is laid out so the important parts are easy to scan, and each part shows a citation: a marker that names the source it came from.
Because the answer is grounded in real sources rather than general guesswork, you can read it the way you’d read advice from a colleague who is quoting the manual back to you — and you can go look at the manual yourself.
Following a citation
A citation links a statement in the answer to the exact place it came from — the source document and the page within it. Open the citation to see that source, so you can confirm the answer against the original before you act on it.
If a citation matters for a safety step or a torque value, open it and read the source page yourself rather than working from the summary alone.
Whether a source can be cited at all depends on it being readable. A document that shows Indexed can be searched and cited; one that shows No text has no readable text yet and won’t appear in answers. See Documents for what those statuses mean.
When Edmund says it doesn’t know
If the loaded knowledge doesn’t cover your question, Edmund says so instead of inventing an answer. That’s the safe behaviour: a clear gap is more useful on the floor than a confident guess.
When that happens, the machine usually just doesn’t have enough loaded yet. Tell whoever looks after that machine’s knowledge so they can add the missing manual, drawing or note, and the next answer will be better.
Follow-up questions
Below each answer, Edmund offers a few suggested follow-up questions. Tap one to go a step deeper without having to phrase it yourself — useful when you’re not sure what to ask next or your hands are busy at the machine.
You can also rate any answer with thumbs up or thumbs down. That feedback is how the people who look after the machine find weak spots and improve what Edmund knows. Each problem stays clearer if you keep it to its own chat; for organising and finding past answers, see Chats.